SHIPPING POLICY

 

Our standard method of shipping is UPS Ground and can take up to 5-7 business days (probably sooner) once the order leaves our warehouse.

We also offer UPS Standard Overnight shipping. You will receive your order the following business day. Overnight shipping cutoff is 2:00pm PST, Monday-Friday. Orders placed after the cutoff time will ship the following business day.

We’re currently only shipping to the US and Canada.

Please note packages are not shipped on weekends or holidays.

Thank you!

 
 
 

Returns

Due to our constantly changing inventory and high demand we do not currently offer direct exchanges. If you would like an exchange, we recommend returning the item/s for a refund and re-ordering from our live inventory.

You can return unworn, unwashed or defective merchandise. Items must be returned in their original unworn condition. All hats are final sale due to health standards.

Returns must be made within 7 days of your order delivery date. You will be issued a refund for the full value of the merchandise and the funds will be credited back to your original form of payment.

Shipping costs will be deducted from the refund total. Return shipping must be paid by the customer.

To initiate your return please use the contact form below. Please include your order number and what you’d like to do.

Thank you!

 

CONTACT

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ACCESSIBILITY

Free & Easy is committed to making its website accessible to individuals with disabilities by meeting or exceeding the requirements of the Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA)

We have engaged an accessibility consulting company to conduct an accessibility audit of our website. They will provide us with specific recommendations that will facilitate website accessibility in conformance with the WCAG 2.0 AA. Please be aware that our efforts are ongoing as our current website provider implements over time the relevant improvements to meet WCAG 2.0 AA guidelines.

If, at any time, you have specific questions or concerns about the accessibility of freeandeasy.com or need assistance in placing an order, please contact us at orders@freeandeasy.com. If you do encounter an accessibility issue, please be sure to specify the web page in your email, and we will make all reasonable efforts to make that page accessible for you.